The Disclosure and Barring Service (DBS) is a non-departmental public body of the British Home Office. It used to be called the Criminal Records Bureau (CRB). The DBS enables organizations in the public, private and voluntary sectors to make safer recruitment decisions by identifying candidates who may be unsuitable for certain work, especially that involving children or vulnerable adults.
Contacting the DBS by Phone
The DBS customer services telephone number is 0300 0200 190. If you wish to interact in Welsh, phone 0300 0200 191. The Minicom number is 0300 0200 192. If you are calling from abroad, dial +44 151 676 9390. These lines are open from Monday to Friday between 8am and 6pm. On Saturday the lines are open between 10am and 5pm. If you are ringing about an appeal or a dispute, call between 9am and 5pm.
Telephone numbers beginning with the prefix 0300 are for Not-for-profit organizations, charities and public bodies. Unlike traditional landline phone numbers, 0300 numbers are not linked with specific geographic locations. The cost to call an 0300 number within the UK is always the same as calling a normal home or business landline. In theory, calls from a landline phone cost about 10p per minute, while calls from mobile phones cost between 3p and 55p. However, if your phone tariff offers free calls to landlines at certain times of day, or has inclusive calls or bundled minutes that cover calls to landline numbers, calls to 0300 numbers (and all other 03 numbers) will be included in these deals on exactly the same basis.
Contacting the DBS via the Internet
The DBS webpage is website, part of the British Government website. You can contact DBS customer services by emailing here : firstname.lastname@example.org. If you wish to track the progress of a DBS check, fill out the form at website.
DBS on Social Media
Unsurprisingly, given the confidential nature of the DBS, there is little direct activity on social media. There is a Disclosures and Barring Service Facebook page but it is an ‘unofficial page’ and seems to be largely inactive. TotalCRB, a registered umbrella body for the DBS providing extremely fast, friendly and cost-effective DBS disclosures, has a Facebook page that is open to reply to messages from 9am to 5pm. There is no DBS Twitter page per se, though there is some discussion of the service on the Home Office Twitter account (@ukhomeoffice). The DBS has a LinkedIn page with 168 followers. The Criminal Records and Barring Service (CRBS) has a Google+ page with 10 followers.
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