Experian CreditExpert is the UK’s number one credit monitoring service. Experian is the world’s leading information services company, providing data and analytical tools to clients all over the globe. Credit Expert helps businesses to manage the risks concerned with giving credit, prevent fraud, build targeted marketing offers for their customers, and automate their decision-making processes. The company’s UK headquarters is in Nottingham.
Contacting Credit Expert by Phone
You can contact Experian CreditExpert customer service on Freephone 0800 013 88 88 or on 0344 481 0800. The lines are open from Monday to Friday between 8am and 7pm and on Saturdays from 8am until 4pm. The lines are closed on Sundays. 0800 (freephone) numbers are generally completely free to call; they have no service charge or access charge and don’t eat into your phone plan’s free minutes allowances. By contrast, calls from business mobile phones may be chargeable. Calls to 0344 numbers are charged at the national UK landline rate, and are usually inclusive of monthly phone contract package. In other words calls to 0344 numbers from a landline phone will cost up to 9p per minute. The same call from a mobile phone will cost between 3p and 55p a minute. If your landline or mobile phone package means you can call an 01 or 02 number as part of ‘free’ inclusive minutes, the same will apply to calling 03 numbers. Calls may be recorded for training and monitoring purposes. Prices quoted include 20% VAT unless otherwise stated. Credit Expert’s award-winning call centre is based in the UK.
Contacting Credit Expert on the Net
The Credit Expert website is website. The site offers a long list of answers to frequently asked questions (FAQs). There is also a search engine where you can enter your own question about one of eight topic areas. Credit Expert’s email address is Customerservice@creditexpert.co.uk.
Credit Expert on Social Media
Credit Expert is active on a range of social media. Over 100,000 people have followed/liked the company on Facebook (@ExperianUK). Their FB messaging service is adjudged ‘very responsive’, typically responding within minutes and with a 91% response rate. The company has over 28,000 followers on Twitter (@ExperianExperts). Their Tweeting hours are between 8am and 7pm on weekdays and from 9am to 5pm on Saturdays. 125,000 professionals follow Experian on LinkedIn. Experian UK are also on Google+, where they have 250 followers. Finally, Experian UK has a YouTube channel with 1,200 subscribers.
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