Costco Wholesale Corporation began operations in 1983 in Seattle, Washington, in the USA. Costco is known for carrying top-quality national and regional brands, at prices consistently below traditional wholesale or retail outlets. The warehouses are designed to help small-to-medium-sized businesses reduce costs in purchasing for resale and for everyday business use. Individual members may also purchase for their personal needs. The UK Head Office is located in Watford, Hertfordshire.
Contacting Costco by Phone
The Costco customer services telephone number is 01923 213 113. However, you should call 01923 830477 if you are interested in membership services. This line is open on weekdays between 8am and 6.30pm. Dial Freephone 0800 0324 324 for online-shopping enquiries. This line is open on weekdays from 9am to 8pm, on Saturdays between 9am and 3pm, and on Sundays between 11am and 3pm. All lines are closed on bank holidays.
Calls to 0800 numbers are generally completely free; they have no service charge or access charge and don’t use up your phone plan’s free minutes allowances. 01 numbers are geographic numbers for specific parts of the UK. The cost of calling from a landline phone is about 13p per minute. From a mobile telephone the cost may vary between 3p and 55p a minute. 01 numbers have no service charge, only a common, basic access charge set by your phone company, and are generally compatible with free minutes.
Contacting Costco via the Net
The Costco website offers information about the company including a ‘warehouse finder’ search engine that tells you where the nearest Costco warehouse is, and the warehouses opening times. If you wish to email Costco customer services, write to firstname.lastname@example.org. To contact the company with queries about membership, email email@example.com. If you wish to report website issues (such as broken links), write to firstname.lastname@example.org.
Costco on Social Media
Costco Wholesale UK main social media focus is on Facebook where the company’s page (@CostcoUK) allows you to send a message to the company; messages are typically answered within the hour. 45,000 people have liked/followed the Costco FB page. The company is on Twitter, however, only confirmed followers have access to @CostcoUK’s tweets and complete profile. Maybe that is why they have fewer than 650 followers. However, the company has even fewer followers on its LinkedIn account. Costco’s presence on Google+ is also largely symbolic.
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