Collect+ is a parcel service that has thousands of parcel stores across the UK. The company’s network of over 6,000 parcel collection points around the country includes newsagents, convenience stores, supermarkets and petrol stations. 90% of British people who live in urban centres are within a mile of a Collect+ parcel store. The company is jointly owned by Yodel and PayPoint.
Contacting Collect Plus by Phone
The Collect Plus customer service phone number is 01923 601616. This is also the number to ring if you wish to make a complaint or contact the Contact+ Marketing Team. Calls to 01923 numbers are charged at the standard rate, which means that there is no service charge, only a common, basic access charge set by your phone company. Calls to this number are generally compatible with free minutes. An alternative phone line is 0845 270 9888. Calls to 0845 numbers cost 1p per minute from a landline and between 20p and 40p per minute from mobiles.
These lines are open from Monday to Friday between 8am and 8pm. On Saturdays the lines are open between 8am and 4pm. On Bank Holidays you can call between 9am and 5pm. There is no customer service assistance by phone on Sundays. Please note, telephone calls may be recorded for training purposes.
To reach the Collect Plus Public Relations Team, dial 0207 025 6500 during office hours.
Contacting Collect Plus Over the Internet
You can enter the Collect Plus website here. The site offers a list of frequently asked questions (FAQs) and a search engine that will tell you where your nearest Collect+ collection point is using your postcode. You can contact Collect Plus by filling out a form on the website. If you wish to email the company directly, write to firstname.lastname@example.org.
Collect Plus on Social Media
Collect Plus is active on a wide range of social media. The @CollectPlusUK Facebook page has just under 30,000 likes/follows. The FB messaging service is deemed to be ‘very responsive with an impressive 96% response rate. The company is also on Twitter where @CollectPlus has over 23,000 followers. On LinkedIn Collect+ has a little over 1,600 followers but you can’t leave messages on their ‘in’ page. As regards photos, the @collectplus Instagram page has just under 1000 followers, while the @collectplusuk Pinterest page has only 233 followers. The CollectPlus Google+ page has a mere 100 followers.
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