Clydesdale Bank traces its roots back more than 175 years to its founding in Glasgow in 1838. The banking group prides itself on being “Big enough to matter, small enough to care”. Clydesdale Bank has a strong personal customer base and a business banking capability through a nationwide network. Like the two other major Scottish banks, Clydesdale Bank retains the right to print its own banknotes.
Contacting Clydesdale Bank by Phone
The 24-hour Clydesdale Bank customer service telephone number is 0800 345 7365 if you are in the UK and +44 141 951 7320 if you are abroad. There is also a 24-hour customer service for Minicom® users: dial 0800 345 7365 to register and 0800 678 3528 once you are registered customer. Occasionally, the registration service is temporarily unavailable during periods of routine maintenance. Customers that wish to register for the Minicom® service will require access to a Minicom® system.
The Internet-banking helpdesk phone number is 0800 345 7365. For credit-card customer services, ring 0800 678 3320. If you wish to find out about Payment Protection Insurance (PPI), phone 0800 055 6655. For personal-loan enquiries, ring 0800 707 6471. If your enquiry is related either to a personal loan, savings or investments, dial 0800 22 24 26 or 0141 248 7070. To apply for a current account, ring 0800 028 3632. However, if you have a question about an existing mortgage, the number is 0800 121 4203. Finally, for business-direct enquiries from within the UK, ring 0800 756 0800; the business-direct enquiry number is +44 141 229 2626 if you are abroad.
All 0800 numbers are Freephone, in other words they are completely free to call; they have no service or access charges and don’t use up your phone plan’s free minutes allowances.
Contacting Clydesdale Bank on the Net
You can access the Clydesdale Bank’s website address here. There you are offered the possibility of chatting live with an advisor about a mortgage or a personal loan. There are also FAQs in the form of ‘popular articles’. The site also offers a useful “Find a branch” search engine, which can also tell you where the nearest ATM is. If you wish to report phishing e-mails, please contact firstname.lastname@example.org.
Clydesdale on Social Media
The bank is reasonably active on social media. @clydesdalebank has over 22,000 likes and followers on Facebook. Messages posted on their FB page are typically answered within the hour and they have an 85% response rate. Their Twitter account has a more modest following of 4,000. For customer service please use @askclydesdale. Just under 11,500 professionals follow Clydesdale Bank on LinkedIn. Finally, 120 people follow the bank’s YouTube channel.
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