Close Brothers Premium Finance is an insurance company that serves over two million customers by spreading costs over regular instalments. With over 35 years’ experience in the industry, the premium finance wing is part of Close Brothers, one of the leading merchant banks in the UK. Close Premium Finance works with over 2,000 brokers in Britain.
Contacting Close Premium Finance by Phone
The Close Premium Customer Service phone number is 0333 321 8566 for individual customers. Business customers should ring 0333 321 8567. The line is open between 9am and 5.30pm from Monday to Friday. You should call the same number if you have a complaint though, curiously, the timetable is slightly different: complaints should be lodged from Monday to Friday between 8.30am and 6pm. Close Premium Finance’s call centre is based in Britain.
The Close Premium Finance automated customer payment line is 0333 321 8568. This line is open 24 hours a day, seven days a week. You should phone this number if you wish to make a payment or change bank details.
Calls to these 0333 phone number cost no more than calls to 01 and 02 basic-rate geographic numbers. If you have free or bundled minutes in your phone package then these 0333 numbers may be free, otherwise you will be charged at the same rate. There are no Freephone numbers listed for Close Premium Finance.
The company also offers customer services over the business-rate numbers 0870 990 7967 and 0870 241 3420. 0870 prefixed phone numbers have a service charge of 13p/minute in addition to your phone company’s access charge (set by the latter). 0870 calls are not compatible with free inclusive-minutes allowances.
Contacting Close Premium Finance on the Net
Here you can find the answers to common questions (FAQs), including queries about insurance, payments and your current agreement. To receive general information from the customer service department or if you wish to make a complaint to Close Premium Finance, email the company.
Close Premium Finance on Social Media
The company is not very active on social media. They have no Facebook page, Twitter page or YouTube channel. Like 1,500 other professionals, you can follow Close Premium Finance on LinkedIn, though there is no direct contact there.
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