Chester Zoo has facilities housing 15,000 animals, in 125 acres of award-winning zoological gardens. Annual visitor numbers are in the region of 1.9 million people. The zoo is also involved with many animal conservation projects both in the UK and in a number of countries abroad.
Contact Chester Zoo by phone
The main telephone number for Chester Zoo’s customer services team is 01244 380280. Or if you prefer, you can send a fax to 01244 371273. If you have mobility issues, Chester Zoo has a limited number of wheelchairs and electric scooters available – telephone 01244 389 282 for more details. The zoo notes that it just asks for a donation towards their upkeep, that you need to book in advance and that you will need to pay a refundable £25 deposit. If you would like to reserve a visit for a school trip call the Discovery and Learning team a call on 01244 650205 or 01244 389444. They will take all your details over the phone and then send you a confirmation letter which you’ll need to bring with you on the day. If you’d like to have one (or more) of Chester Zoo’s workshops, look at the zoo’s website for what is on offer, then call 01244 650205 or 01244 389444 to arrange available dates and time slots. The zoo’s Oakfield House is available as a wedding venue. Telephone 01244 650 209 or email email@example.com.
Contact Chester Zoo customer service on the internet
The Chester Zoo website is www.chesterzoo.org. The home page of the site has a customer service ‘Online chat’ facility. You can book entry ticket online at discounted prices. Online tickets are available until 9.30am on the day of visit. One of the most frequent customer queries relate to opening hours of the zoo. Chester Zoo is open daily from 10AM all year, except Christmas Day and Boxing Day. You can park for free, or come by train, bus or bicycle. Cyclists get 15% off their tickets. The zoo’s mail address is Chester Zoo, Upton-by-Chester, Chester, CH2 1LH. The bottom of the home page has a ‘Contact us’ button which includes an online enquiry form as well as a link to its FAQ pages.
You can contact the zoo’s customer service staff via twitter, at @chesterzoo or via GooglePlus at https://plus.google.com/+chesterzoo or Facebook via www.facebook.com/jobschesterzoo
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