The Charity Commission is a UK government agency whose role is to register and regulate charities in England and Wales, to ensure that the public can support charities with confidence. The Charity Commission has 4 offices in Liverpool, London, Newport and Taunton, and employs 323 people.
Contact the Charity Commission by phone
If you are a trustee of a registered charity and you want to report a serious incident in your charitythe telephone number to call is 0300 065 2199. This is a 24 hour voicemail service. Alternativelt, you could send an email to firstname.lastname@example.org. Much of the Charity Commission’s customer services operations are handled via online forms on its website. There is a telephone support line for difficulties with online forms – call 0300 066 9197. This helpline is available Mondays to Fridays between 10AM and middat, and between 1PM to 3PM. Only use this service if you are experiencing technical problems with an annual return, a registration application or using one of our web forms. The Charity Commission notes that it cannot talk you through a form or provide password information. Where charities have abused their role or have been non-compliant, it can order corrective action to be taken by the trustees. The Commission notes that it may undertake checks to ensure the charities are meeting their obligations. It can, among other things, restrict the transactions that a charity may enter into, appoint additional trustees, freeze a charity’s bank account, suspend or remove a trustee or appoint an interim manager.
Contact the Charity Commission customer services on the internet
The Charity Commission operates mainly via online forms available via its website, which can be accessed at www.gov.uk/government/organisations/charity-commission. From there, you can log in to Charity Commission online services, at https://apps.charitycommission.gov.uk/officeforms/CCPortal.ofml to finish a task you’ve already started, such as: an annual return (the 2017 annual service will be available soon) updating your charity or trustees details, or continuing your application to register a charity. To find out information about registering a charity, you need to fill out one of its forms, supplying a email addresses (for the public and for the Charity Commission to contact you), trustee details, you website address, your financial year end report, where your charity operates, the charity’s classifications – what it does, who it helps and how it does it, a description of your charity’s activities and its bank or building society account details. If you are a registered charity and want to report a serious incident, you can send an email to email@example.com.
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