Carphone Warehouse, founded in 1989, is a British mobile phone retailer, with over 2,400 stores across Europe. It trades as Carphone Warehouse in the United Kingdom and Ireland, and as Phone House elsewhere. Its parent company is Dixons Carphone PLC, a specialist electrical and telecommunications retailer and services company, employing over 42,000 people in eleven countries.
Contact Carphone Warehouse by phone
The main Carphone Warehouse customer service telephone number is 0370 111 6565. The company says its customer service team is ready to help with all customer service queries Monday to Friday between 8AM and 7PM. On Saturdays, hours are between 9AM and 6PM, while on Sundays the number is staffed from 10AM to 5PM. If you want some product advice or need help placing an order the number to call is 0800 049 6250.
Lines are open Monday to Friday from 8AM to 10PM, Saturdays and Sundays from 8AM to 8PM and bank holidays from 10AM to 5PM. There are numbers for various specialist help teams, including repairs on0800 276 1373 Monday to Saturday from 8AM to 8PM and Sundays from 10AM to 5PM.
The is a number for technical questions from geeks, 0800 049 1067. It is operational Mondays to Fridays from 8AM to 8PM, on Saturday from 9AM to 6PM and Sundays from 10AM to 5PM. For Carphone Warehouse Lifeline Insurance, you should call 0800 049 6193 Monday through Friday between 8AM and 8PM, on Saturdays between 9AM and 6PM and on Sundays from 10AM until 5PM. If you wish to contact the parent company, you can write to Dixons Carphone, 1 Portal Way, London W3 6RS or call 0208 896 5000.
Contact Carphone Warehouse customer service on the internet
The company website’s help and contact internet pages can be accessed via internet . At the top of that page you will find a search box – if you type in the name of a mobile phone, this will produce in formation on price and availability. The page also provides links and answers to FAQs on the following: Buying advice, Why buy from us? Ways to buy, Pin Point in store, Price Promise, Store locator, Track your order, Track your repair, Returns and Exchanges, Insurance and Delivery FAQs. Ther ‘Contact us’ page, accessible from the bottom-right of the home page, offers a variety of online forms covering a range of areas: Deliveries, Payments and Orders, Store information, Insurance, Repairs and Technical Advice.
You can contact Carphone Warehouse via Twitter at @CPWTweets, or via Facebook or LinkedIn.
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