BT Sport is a group of sports television channels provided by BT Consumer; a division of BT Group in the UK and Ireland that was launched in 2013. The channels are based at the former International Broadcast Centre at the Queen Elizabeth Olympic Park in London. BT Sport is available on the BT TV, Sky and Virgin Media television platforms in the UK.
Contacting BT Sport by Phone
The BT Sport customer service phone number is Freephone 0800 800 152. This is also the number to ring if you wish to lodge a complaint. To pay a bill, ring 0330 123 3311. If you are moving home, dial 0800 100 400. If you need technical support, phone 0330 123 4151. These lines are open between 8am and 8pm on weekdays, and from 10am to 6pm at the weekend.
0800 numbers are generally completely free to call both from landline phones and from mobiles; they have no service charge or access charge and don’t use up your phone plan’s “free minutes” allowance.
Calling an 0330 number costs exactly the same as calling a friend or neighbour on their home phone. Phone tariffs that come with inclusive minutes or ‘free’ calls to landlines include calls to 0330 numbers in exactly the same way as for normal landline numbers starting 01 or 02. If you don’t have any “free minutes” with your landline package, you will typically be charged up to 10p per minute. This can vary significantly depending on the day and the time you are making the call. If you call from a mobile and you don’t have any ‘free minutes’ left, the cost of calling an 0330 number will typically be between 10p and 40p per minute.
Contacting BT Sport via the Internet
The address of the BT Sport website is website. The Help section leads to a list of frequently asked questions (FAQs). It also offers a link to the BT Sport community so that you can ask other customers to answer your queries.
You can email BT Sport by writing to website.
BT Sport on Social Media
BT Sport has a significant footprint on social media. However, the company does not use this presence to facilitate contact from its customers. 780,000 people follow BT Sport on Facebook. The FB page (@btsport) is not geared to receiving incoming messages. The BT Sport Twitter feed (@btsport) has over half a million followers. More than 200,000 people follow BT Sport on Instagram, while 78,000 do so on Google+. There is a BT Sport Pinterest page but it has zero followers. The BTSport YouTube channel has 285,000 subscribers.
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