BrightHouse is a UK retailer that sells a wide variety of home products from appliances, to home furnishing to a wide range of electro-domestic items. They are a weekly payment retailer that allows customers to buy their products over a certain period of time. Founded in 1994, the company now has 270 stores throughout the UK.
Their customer service team is located in Watford and can be contacted at the standard working day hours of Monday-Friday from 09:00-17:00. Their customer service telephone number is 0800 526 069.
This number not only deals with general enquiries but will also put customers in contact with their Finance and Leasing Association team. This team will be able to talk through all matters related to credit policies in the UK. They will be able to answer any questions regarding the process of purchases made in store with their credit scheme.
Their customer service team is also there to answer any customer questions, queries or complaints that individuals may have regarding their purchases or shopping experience at BrightHouse.
Their customer service complaints team is also well equipped to deal with any complaints customers may have. The number above is provided for general complaints, however customers who are dissatisfied with the outcome of a complaint are permitted to call another telephone number, which is: 0300 123 9123 (from a mobile) or 0800 023 4567 from a fixed phone. This is a free telephone number from calls in the UK.
This telephone number is provided for customers who have received a final response letter and remain dissatisfied or customers who haven’t received a final response letter within eight weeks that the complaint was made.
BRIGHTHOUSE Customer Service
The https://www.brighthouse.co.uk customer service team can also be contacted a number of other ways. Customers can write to their customer complaints department and that address can be found on their website.
Customers can also try to email the company. A team member will try and respond to all emails within five working days. They also have a friendly support and advice team that can be contacted on twitter at @BrightHouseUK. This online team is available to deal with your enquiries Monday-Saturday from 09:00-20:00 and from 09:00-17:00 on Sundays.
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