Boots is a verified British institution in the world of pharmaceuticals and self-care products. With over 2,500 stores in the UK and Ireland alone, it is the go-to chemist for anyone needing anything related to health, wellbeing and beauty. This much loved British brand has gone from strength to strength since its launch in 1849 and its customer service team is highly efficient.
The Boots customer service team is well structured and organized, which makes them a very easy company to contact with any number of enquiries.
For Store and Pharmacy enquiries you can call the team on 0345 070 8090. This number is for enquiries regarding in-store stock enquiries, store and pharmacy enquiries and feedback about your in-store experiences. For anything related to Boots you can call 0345 609 0055. Here you can talk with a customer service representative regarding orders and deliveries, Boots advantage card points and online stock enquiries. For Boots Opticians enquiries call 0345 603 2020, and for Boots Advantage Card enquiries call 0345 124 4545. Besides, you can call 0345 301 4219 for Online Pharmacy services.
The standard customer service opening hours are Monday-Friday 08:30-19:00 and Saturday and Sunday from 08:45-17:00. The boots customer service team has all been trained to a very high level in order to deal with a wide range of enquiries appropriately and promptly.
By structuring the telephone numbers in the above way, Boots ensures its customers that they won’t be put on hold and waiting to be connected to the relevant department for minutes on end. Their system is organized and highly efficient offering all customers a relaxed and speedy service.
BOOTS online customer Service
You can also contact the Boots team by emailing them. The Boots team endeavours to respond to emails within two working days but they explain that during busy periods this may be longer. Boots also have an extensive questions and answers page which may be useful in helping you with your questions. Whatever your enquiry you can rest assured that Boots will make you feel looked after and will have your issue or questions resolved in no time at all.
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