Contacting Birmingham City Council by Phone
The Birmingham City Council customer service phone number is 0121 303 1111. If you have an enquiry about benefits (including Housing Benefit/Council Tax Support), call 0121 464 7000. For Council Tax enquiries, dial 0121 303 1113. For information about rubbish (waste and recycling), ring 0121 303 1112. To report domestic violence, call 0121 303 0368 or 0121 303 0369. To report an environmental incident, such as the pollution of a stream, ring Freephone 0800 807060. If you have a speech impairment, are deaf or hard of hearing, you can contact Birmingham City Council by Next Generation Text (also known as Text Relay and TypeTalk); dial 18001 before the full national phone number.
The prefix 0121 is for Birmingham and the surrounding area. 0121 numbers are normal landline numbers, charged at standard rates. The cost of calling 03 numbers within the UK is always the same as that of calling a normal home or business landline.
0800 numbers are generally completely free to call both from landline phones and from mobiles; they have no service charge or access charge and don’t use up your phone plan’s “free minutes” allowance.
Contacting Birmingham City Council via the Internet
The address of the Birmingham City Council website is website. There is an internal search engine at the top of the homepage to help you find the information you are looking for on the website. To email the Council, write to website.
Birmingham City Council on Social Media
Over 10,000 people have liked and/or follow Birmingham City Council on Facebook. The FB page (@birminghamcitycouncil) is monitored for incoming messages from 9am to 5pm on weekdays. The Birmingham City Council Twitter feed has 122,000 followers. It is monitored for incoming messages on weekdays between 9am and 5pm. For service enquiries, tweet @BCC_Help (which is monitored at the same times). 87,000 people follow Birmingham City Council on Google+, while 3,200 follow bhamcitycouncil on Instagram and 54 follow Birmingham City Council Sport, Events & Parks on Pinterest. The Birmingham City Council YouTube channel has 80 subscribers. Finally, just over 14,000 professionals follow Birmingham City Council on LinkedIn.
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