Contacting BHS by Phone
The BHS customer service phone number is 0333 733 1000. This line is open from 10am to 6.30pm on weekdays.
Calling an 0333 number costs exactly the same as calling a friend or neighbour on their home phone. While this means that they aren’t necessarily free to call, there are no premium-rate charges involved and the number receiving the call doesn’t make a profit from any call charges you do pay. Phone tariffs that come with inclusive minutes or ‘free’ calls to landlines include calls to 0333 numbers in exactly the same way as for normal landline numbers starting 01 or 02. If you don’t have any “free minutes” with your landline package, you will typically be charged up to 10p per minute. This can vary significantly depending on the day and the time you are making the call. If you call from a mobile and you don’t have any ‘free minutes’ left, the cost of calling an 0333 number will typically be between 10p and 40p per minute.
Contacting BHS via the Internet
The address of the BHS website is website. The site offers very little information about BHS, presumably to avoid talking about the company’s problematic recent history. There is a link to leave feedback about your experience using the webpage and you can also sign up to receive the BHS newsletter. You can email the customer-care team at website.
BHS on Social Media
130,000 people follow and/or have liked BHS on Facebook. The FB page (@BHS.co.uk) typically answers incoming messages within an hour with a 100% response rate. The BHS Twitter feed (@BHS_UK) has 30,000 followers. For Customer Care questions, tweet @BHSCustomerCare. Just under 10,000 people follow BHS on Instagram (bhs_uk), while almost 4,900 do so on Pinterest (BHS UK) and 130 do so on Google+. Bizarrely, the BHS YouTube channel has over a thousand subscribers but no content.
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