Contacting Bank of Ireland by Phone
The Bank of Ireland customer service phone number is 0345 850 1234 or 0345 736 5555. To apply for a credit card, a personal loan or an overdraft, call Freephone 0800 0850 444. If you want to apply for a new mortgage, ring Freephone 0800 169 0082. If you have a question about an existing mortgage, phone 0345 300 8000. For general accounts enquiries, dial 0345 6016 157. To call the Bank of Ireland’s head office in the UK, ring 028 9043 3000.
Calling an 0345 number costs exactly the same as calling a friend or neighbour on their home phone. Phone tariffs that come with inclusive minutes or ‘free’ calls to landlines include calls to 0345 numbers in exactly the same way as for normal landline numbers starting 01 or 02. If you don’t have any “free minutes” with your landline package, you will typically be charged up to 10p per minute. This can vary significantly depending on the day and the time you are making the call. If you call from a mobile and you don’t have any ‘free minutes’ left, the cost of calling an 0345 number will typically be between 10p and 40p per minute.
The prefix 02890 is for Belfast. 02890 numbers are normal landline numbers, charged at standard rates.
Contacting Bank of Ireland via the Internet
The address of the Bank of Ireland website is website. In the Contact Us section there is a list of answers to frequently asked questions. You can send a webmail by filling out a form on the site. Alternatively, you can email the Bank directly by writing to website or website. The Bank aims to answer emails within three working days.
Bank of Ireland on Social Media
Some 56,000 people follow the Bank of Ireland on Facebook. The FB page (@BankofIreland) usually replies to incoming messages within a few hours with a 93% response rate. The Bank’s Twitter feed (@talktoBOI) has 32,300 followers. It is monitored for incoming messages 24/7. Although 3,600 people follow the Bank on Instagram (@bankofireland), just 13 people do so on Google+. The Bank of Ireland YouTube channel has two-and-a-half thousand subscribers. Finally, 40,000 professionals follow the Bank of Ireland on LinkedIn.
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