Contacting Avis by Phone
The Avis customer service phone number is Freephone 0808 284 6666. This line is open from 7am until 4pm on weekdays. This number is only for post-rental enquiries and is busiest between 1pm and 3pm. For pre-rental enquires and reservations, call Freephone 0808 284 0014 or 0808 284 5566. To amend or cancel a booking, ring Freephone 0808 284 0169. If you are a member of Avis Preferred, call 0808 284 0163. For Avis Privilege enquires, phone 0207 591 0444. For business rentals, call Freephone 0808 284 5000. If you are interested in long-term rentals (Avis Flex), ring 0808 284 0082 (personal) or 0808 284 7733 (business). The number for 24-hour breakdown assistance is Freephone 0800 200 888.
0800 and 0808 numbers are generally completely free to call both from landline phones and from mobiles; they have no service charge or access charge and don’t use up your phone plan’s “free minutes” allowance.
020 numbers are geographically specific to London. 020 numbers are normal landline numbers, charged at standard rates. If your tariff does not offer inclusive calls to landlines, or you are calling at a time of day when charges apply, typical rates for landline calls are between 6p and 12p per minute (depending on your phone company) plus between 16p and 19p per call. If you are calling from a mobile, the cost will be between 20p and 55p per minute (depending on your phone company).
Contacting Avis via the Internet
The address of the Avis website is website. At the bottom of the homepage there is a link to the answers to frequently asked questions (FAQs). In the Contact Us section there is a link to a form to fill out and send a Webmail to the company. You can contact the Avis social-media customer-service team at website.
Avis on Social Media
12,000 people follow and/or have liked Avis on Facebook. The Avis FB page (@AvisRentACarUK) is monitored from 9am to 6pm on weekdays and typically answers incoming messages within a few hours with a 100% response rate. The Avis Twitter feed has 10,000 followers and is also monitored for incoming messages between 9am and 6pm on weekdays. 300 people follow Avis UK on Google+. The Avis UK YouTube channel has just under a hundred subscribers. Avis UK is followed by 420 professionals on LinkedIn
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