Contacting Avios by Phone
The Avios customer service phone number is 01925 848770. This line is open from 9am to 6pm on weekdays. Alternatively, you can phone 0844 49 333 99. This line is open between 7am and 8pm on weekdays, between 9am and 5pm on Saturdays and from 10am to 4pm on Sundays.
The prefix 01925 is for Warrington and the surrounding area. 01925 numbers are normal landline numbers, charged at standard rates. If your tariff does not offer inclusive calls to landlines, or you are calling at a time of day when charges apply, typical rates for landline calls are between 6p and 12p per minute (depending on your phone company) plus between 16p and 19p per call. If you are calling from a mobile, the cost will be between 20p and 55p per minute (depending on your phone company).
Calls to 0844 numbers are typically charged at higher rates than calls to normal landlines due to the inclusion of a surcharge to pay for the service being provided. Total 0844-number call costs will typically be anywhere from 8p to 62p per minute, plus an additional per-call charge of up to 7p; calls from landlines are always cheaper (8p-19p) than from mobile phones (44p-62p). In most circumstances, 0845 numbers will cost you more to call than a normal landline and will not be included in any free-call allowances or “bundled minutes” that your tariff offers.
Contacting Avios via the Internet
The address of the Avios website is website. At the bottom of the homepage there is a link to the answers to frequently asked questions (FAQs). There is a tab to the right of the homepage that allows you to start a live chat with an Avios agent between 7am and 8pm on weekdays, from 9am to 5pm on Saturdays, and from 10am to 4pm on Sundays. There is a form to fill out in order to contact the company by webmail. You can email them directly by writing to website.
Avios on Social Media
105,000 people follow Avios on Facebook. The FB page (@AviosGlobal) is monitored for incoming messages between 8am and 8pm on weekdays, from 9am until 5pm on Saturdays, and from 10am to 4pm on Sundays. The FB team is deemed very responsive to incoming messages, which are typically answered within a few minutes. The Avios Twitter feed (@AviosUK) has 26,000 followers. For customer service, tweet @AviosHelp. These Twitter handles are monitored for incoming messages at the same times as the FB page. 240 people follow Avios on Pinterest, while 2,650 follow aviosinspires on Instagram. The Avios UK YouTube channel has 450 subscribers. Finally, 8,000 professionals follow Avios on LinkedIn.
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