The AQA support team are available to deal with a wide range of enquiries from students, parents and examining bodies and officers. The main number that they provide for all general enquiries is as follows: 0800 197 7162. This is a free telephone number so anyone calling this number from within the UK will not be charged. This free telephone number is available from 08:00 in the morning to 17:00 in the afternoon, from Monday through to Friday.
Anyone needing to contact the AQA customer service team from outside the UK can call an alternative number, which is as follows: +44 161 696 5995. Callers dialling this number from outside the UK are advised to check their international call rates with their service provider as international calling charges will apply. This number is available Monday to Friday from 08:00 until 17:00.
AQA Customer Service by Internet
Any exam officers, parents or students that would like to contact the AQA team via the internet, can do so by emailing the help desk directly. The best email address to reach the support team is as follows: firstname.lastname@example.org.
This email address can be used for anyone worried about past results or lost certificates. It can also be used for exam administration, help navigating their website and for those wishing to get information on how to become an examiner.
AQA also have a particularly active presence on the social media platform, Twitter, which the AQA support team use an outlet to communicate with students and exam officers alike. Their twitter page allows people to keep up to date with the latest news surrounding exams and the world of education. It is also the best place to gain information about any approaching events that AQA may be involved with. So anyone wanting to contact the support team at AQA through their twitter page, can do so at: https://twitter.com/AQA
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