The East Anglian customer service team are there to help their customers, 24 hours a day, seven days a week. Whether customers have a leak or are struggling to pay their bills their support team is available to deal with a wide range of problems and queries from their customers.
Customers wanting to contact the general enquiries and billing hotline, the correct number is as follows: 0843 504 7251. There is an alternative number provided for billing and general enquiries and that number is: 03457 91 9155. These telephone numbers are available from Monday to Friday from 08:00 to 20:00 and on Saturdays from 09:00 to 13:00.
Customers needing to make enquiries about their water supply or have a sewerage query or emergency can call the following number: 03457 145 145. This number is a 24 hour telephone number and is availble seven days a week.
Customers that need to report a leak can call the following number: 0800 771 881. This is a free telephone number and is available 24 hours, seven days a week.
Anglian Water offer a lot of support to customers who are struggling to pay their bills. That number is 0800 169 3630. Again this is a free telephone number and is available from 08:00 to 20:00 Monday to Friday and from 09:00 to 13:00 on Saturday.
Calls about meter installations can be recieved at: 0845 850 5852. This is not a free telephone number, but it is available 24 hours a day, seven days a week.
ANGLIAN WATER Customer Service by Internet
Customers also have a number of ways of contacting the customer service team via their website, www.anglianwater.co.uk.
There is an online box that can be filled in by a customer question which can be found here at, http://www.anglianwater.co.uk/help-and-contact-us/
Customers who would like to email Anglian Water, can do so by filling out an online form which can be found at: https://www.anglianwater.co.uk/help-and-contact-us/contact-us/enquiry/
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