Aldi is a leading global discount supermarket chain. The company started as a family business in Germany over a century ago and today has a worldwide turnover of over €50 billion. The name is an abbreviation of Albrecht Diskont (i.e. Albrecht – the family surname – discount). Aldi has over 550 stores in the UK and has a 5% market share in British groceries.
Contacting Aldi by Phone
Aldi UK’s customer service freephone number is 0800 042 0800 for human resources, lost property, stores and product information. This helpline is open from Monday to Saturday between 8am and 9pm, and on Sunday between 9am and 7pm. However, please be aware that this helpline may operate a reduced service on bank holidays. Your call may be monitored or recorded to help deliver the best possible service. Phone numbers beginning 0800 are free to call from any UK landline. If you call them from your mobile phone, you will be charged. The cost will vary according to your provider, but will probably be between 10p and 20p per minute.
If the freephone line is busy, you can also attempt to reach Aldi customer services on 0843 504 7244, which will cost 13p per minute to call from any UK landline.
For all enquiries relating to the Aldi Photo Service, phone 0800 0835 882. If you are interested in working for Aldi, call 0845 835 4424 to speak to an Aldi careers advisor. Please note that this is a business-rate contact number.
Complaints can be made to the freephone helpline number given at the beginning of this section. However, you can also complain directly to the head office by ringing 01827 711 800.
Contacting Aldi on the Internet
The Aldi website offers a selection of frequently asked questions (FAQs) and you can also fill out a form on the site to make enquiries.
Aldi on Social Media
Aldi are active on all the main social media. The company’s Facebook page (@AldiUK) has over a million and a half likes and followers. There is a separate Aldi Scotland Facebook page (@aldiscotland) that has over 100,000 likes and followers. Over 300,000 people follow Aldi on Twitter, while just under 40,000 professionals follow this fast-growing company on LinkedIn. Aldi UK’s photos are followed by 40,000 people on Instagram and 11,000 people on Pinterest. Finally, Aldi UK has over 5,000 subscribers to their YouTube channel.
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