Ageas is one of the top 20 insurance providers in Europe and the firm also operates in Asia. Ageas has been providing insurance cover for almost two centuries. The company is the third largest motor insurer in the UK, providing insurance services of one sort or another to over seven million people in Britain.
Ageas Customer Contact by Phone
Ageas has an extensive customer enquiries telephone service, with 550 trained staff at their Customer Contact Centre in Stoke-on-Trent. Each type of enquiry is directed to a different phone number. For instance, if you require information about bike insurance, call 0345 126 2599 in the UK, or +44 2392 205 441 from abroad. Enquiries about van insurance should be addressed to 0345 122 3260. However, car insurance enquiries are dealt with at 0345 122 3018, while information about caravan and camping insurance or home insurance can be obtained at 0345 122 3019. For personal accident insurance enquires you should ring 0344 748 0103. On the other hand, if you need information about travel insurance dial 0345 122 3280, though if you need help abroad, such as emergency medical claims, the number is +44 23 8064 4633. Finally, you can get information about Ageas Law at 0333 321 6394. Calls to 03 numbers use free plan minutes if available. Otherwise they cost the same as 01/02 prefix calls.
Ageas Online Customer Service
For British customers Ageas offers a special website. Here you can find masses of information and advice about all your insurance needs – from the different types of personal and business insurance products on offer to how to make a claim. The website also offers information about and links to Ageas’s intermediaries and partners. You can make an enquiry or lodge a complaint by filling in a form on the webpage.
Ageas on Social Media
Ageas has a significant presence on social media. The company’s Twitter account (@AgeasUK) has over 5,000 followers, while a similar number of brokers follow Ageas on Twitter at @AgeasBroker. The Ageas UK LinkedIn page is followed by over 9,000 people. The company’s Pinterest page is especially good for infographics on insurance-related topics, such as road safety. Finally, the company has its own YouTube channel offering insurance-related videos.
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