Age UK is the largest charity for older people in the UK. The Non-Governmental Organisation helps some seven million senior citizens to get the most out of their later years by providing advice, support and companionship. People over-60 is the fastest growing demographic cohort in the country; helping these elderly individuals to overcome the challenges of ageing and enjoy life is Age UK’s mission.
Age UK’s Customer Service telephone numbers
The central Age UK customer service telephone enquiry number is 0800 678 1174. This is the number you should call for information and advice. Between 8am and 7pm you can also call 0800 169 2081 for advice on anything from health to housing. For all other enquiries, such as customer relations, you should call 0800 169 8787. Phone numbers beginning 0800 are free to call from any UK landline. If you call them from your mobile phone, you will be charged. The cost will vary according to your provider, but will probably be between 10p and 20p per minute. If you wish to contact the Age UK media team, call 020 3033 1430 during normal office hours (or 07071 243 243 outside office hours).
Age UK is organised at a regional level. For matters relating specifically to England, phone 0800 169 80 80. The phone number for Scotland is 0845 125 9732. For Welsh enquiries contact Age Cymru at 029 2043 1555. Finally, call 028 9024 5729 for the charity’s Northern Irish office.
Age UK also offers customer service at a local level. In order to find out the customer service telephone number of your local branch of Age UK, enter your UK post code into the ‘What We Do Near You’ website.
Age UK Online Customer Service
Age UK has an extensive, easy-to-use website that offers the added advantage of a spoken-word function so that the visually impaired can listen to most of the information rather than reading it. The site provides a section of frequently asked questions (FAQs), which are answered in a clear and concise manner. Enquiries can also be made via email by filling out a form on the website.
Age UK Social Media
Age UK is active on social media. Their Facebook page is followed by over 166,000 people, while the Age UK Twitter account has some 8,300 followers. The charity also offers an Instagram page with over 8000 followers, and a Google+ page, which is followed by around 1,800 people. Finally, there is a YouTube channel, with lots of helpful and amusing videos.
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