Affinity Sutton is a social enterprise that has been building affordable rental housing for over a century. Over that time they have built 58,000 homes in England. As one of the largest housing associations in the country, Affinity is playing an important role in solving the housing shortage. Over 160,000 people currently live in an Affinity Sutton home.
Contact Affinity Sutton via Telephone
The Affinity Sutton telephone number is 0300 100 0303. Note that calls to 0300 numbers are non-geographical but are still typically charged at local rate from both landlines and mobiles alike. 0300 numbers are also generally covered by free minutes’ allowances on modern mobile phone call packages. Although the telephone number is for emergencies, they can put you through to the most appropriate person (for instance, the Housing Option Team or general sales enquiries) if you have any other form of enquiry. Calls regarding tenancy fraud should be made to 020 8285 4322.
Affinity also offer a text relay service (Next Generation Text Service) on 18001 0300 100 0303. There is no nationwide Affinity Sutton free telephone service but there may be a local service. For instance, Affinity Sutton Reading can be contacted at Freephone 0800 028 6942.
Contact Affinity Sutton via the Net
Affinity Sutton actively provide customer service over the internet, too. Online support for the customers is available 24 hours a day. All you need to do is to contact Affinity Sutton customer service. The company website also offers a self-help tool for enquiries involving repairs, rental accounts, leaseholders, shared owners, anti-social behaviour, the residents’ handbook and frequently asked questions.
Affinity Sutton encourages non-urgent inquiries via their Facebook page. Messages posted within office hours (weekdays 8am-5pm except Wednesday when they start at 10am) should be answered promptly on the same day. Messages posted outside office hours will be answered on the following day. Affinity Sutton are also active on Twitter; you can follow them at @AffinitySutton.
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