Adidas is a German multinational corporation, headquartered in Herzogenaurach, Germany, that designs and manufactures shoes, clothing and accessories. It is the largest sportswear manufacturer in Europe, and the second biggest in the world. The company employs more than 60,000 people in over 160 countries, we produce more than 840 million product units every year.
Contact Adidas by phone
Adidas customer service can be reached by telephone from Monday to Friday if you phone between 9:00 in the morning and until 9:00 at night. On Saturdays, customers or those with general queries can call between 10:00 in the morning and 5:00 in the afternoon. There is a free telephone but this only applies if you are calling from fixed telephone line, and that number is 0800 2794144. If you call that number from a mobile, charges apply. You can also reach Adidas customer service via Whatsapp. Add that number to the contact list on your smartphone in order to use the Whatsapp option. However, for general inquiries or for customers with queries about purchases from its online shop, such as the status of orders, delivery times, delivery issues, warrantees, vouchers, payment issues, concerns about fake products or finding the location of stores, you should as a first option use the online services contained in the company’s website. You can also contact the company at the Adidas UK Head Office : Pepper Road, Hazel Grove, Stockport SK7 5SA. The head office telephone is 01614 192500.
Once you go to the Adidas website, you can log in or use its ‘Guest Tracker’ to quickly track your order, start a return, cancel items, or check the status of a refund. Also, the website has an extensive customer service FAQ section, which provides general advice on most types of queries. The ‘Help’ section of the website has a search function to enable you to quickly navigate through to the area relevant to your query.
Other ways of reaching the company are via its social media links. Adidas asks that via Facebook you use the private message option to contact its support team, or if you use Twitter, use @adidasUKhelp.
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