The company is a dedicated intermediary-only subsidiary of Yorkshire Building Society, the UK’s 2nd largest mutual Building Society. Accord Mortgages offers its services online, providing mortgages via intermediaries, rather than working directly with homeowners. It aims to provide speedy lending decisions, recently averaging around 10 days, on mortgage applications.
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Contact Accord Mortgages by phone
Whether its product and criteria questions or a case clients already submitted, its teams of mortgage experts are on hand to provide you with the information customers need. Customer service call centres are based in Bradford, West Yorkshire (residential mortgages) and Newport, South Wales (buy to let). Accord Mortgages can be contacted by telephone from 08.00 to 20.00 hours, Monday to Friday and from 09.00 to 13.00 hours on Saturdays.
To change a mortgage deal, to borrowing more, if clients are moving home or want to transfer equity, phone 0345 1200 891, or international callers can use +44 1274 353040. For offset mortgages, direct debit questions, payment queries, title deed information or letting enquiries, phone 0345 1200 872 or +44 1274 705751 if you are abroad. Buy-To-Let existing customers having payment difficulties can phone 0345 848 0225.
Calls to 03 numbers are charged at the same standard network rate as 01 or 02 landline numbers, even when calling from a mobile.
Contact Accord Mortgages customer service on the internet
Accord Mortgages recognises the need for a website that is usable and accessible to as many people as possible. The company says that while it is impossible to design a site that everyone can use, it has strived to design and build a website with accessibility in mind so that more people can access as much of its content as is technically possible. For example, clients can change the font size of any web page to their preference through their browser.
FAQ page
The Accord Mortgages website includes a FAQ section and a mortgage calculator. Whether wanting to switch from existing mortgage deals, needing assistance in operating an online account or maybe when moving home and wanting to take a mortgage with you, the website will help you. Clients will also find information on how to switch to a new mortgage, as well as what to do if they would like to borrow more on an existing mortgage.
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